How do I contact someone about an issue with my ticket order? August 19, 2021 19:51 For questions about your ticket purchase or Front Gate account, contact Front Gate Tickets Related articles I have a question about my ticket(s). Ticket and Wristband Policy How do I contact the festival? I have lost, damaged or tightened my wristband. Can I get a replacement? Where is the Box Office? And what are the hours?