Please visit any of the Box Office locations to pick up Will Call orders, upgrade tickets (if available), or to receive support for tickets purchased through the Ticketmaster Verified Ticket Exchange.
*A government-issued ID is required to verify your order and pick up tickets.
Pre-Fest Box Office
Palmer Events Center
900 Barton Springs Road, Austin, TX 78704
- Oct 3rd 11am – 8pm
*Park in the garage facing Barton Springs Road. When you exit the garage and enter the building facing Barton Springs Road, you’ll walk directly into Hall 1. Please note there is a parking fee at the Palmer Events Center.
West Box Office
Located adjacent to the West Entrance – Barton Springs Road
- October 4th & 11th 11 am – 9 pm
- October 5th & 12th 10 am – 9 pm
- October 6th & 13th 10 am – 9 pm
Lady Bird Box Office
Located on Stratford Drive
- October 4th & 11th 11 am – 9 pm
- October 5th & 12th 10 am – 9 pm
- October 6th & 13th 10 am – 9 pm
East Box Office
Located On Barton Springs Road adjacent to ZILKR on the Park Condos
- October 4th & 11th 11 am – 9 pm
- October 5th & 12th 10 am – 9 pm
- October 6th & 13th 10 am – 9 pm