General

Lineup & Schedule

• Is there a schedule of performances?
• Will there be kids programming this year?
• Who is performing?

Allowed & Prohibited Items

• What is the bag policy at ACL?
• What items are allowed & prohibited at ACL?

Tickets

• Will single day tickets be available?
• I have a question about waitlist tickets
• Help - I never received my wristband
• I have a question about my ticket(s).
• Ticket and Wristband Policy
• Where is the Box Office? And what are the hours?

Health, Safety & Security

• 2022 ACL Festival Entry Policy

Accessibility

• What ADA and Accessibility accommodations are available at ACL?

Getting Here & Getting Home

• How do I get to the festival?
• Where is the entrance to the festival?
• Shuttles
• Are there hotel packages available?
• Where and what time do the gates open each day?

General Info

• Can I leave and re-enter on the same day?
• What are the dates & hours of ACL?
• Where is the lost & found at the festival?
• Is there a current map of the festival grounds at Zilker Park?

Contacting Us

• Be Part of ACL Festival
• How do I contact the festival?
• I'm a band/artist. How can I play the festival?