General

Lineup & Schedule

• Who is performing?
• Is there a schedule of performances?

Allowed & Prohibited Items

• What items are allowed & prohibited at ACL?
• What is the bag policy at ACL?

Tickets

• Ticket and Wristband Policy
• I have a question about my ticket(s)
• How can I purchase tickets?
• How many tickets can I buy per order? Is there a ticket limit?
• What is layaway? Can I purchase a ticket on layaway?
• How does the waitlist work?

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General Info

• What are the dates of ACL Festival 2026?
• Where is the festival located?
• Can I leave and re-enter on the same day?
• Does the festival have merchandise? Clothing for sale?
• Is there a mobile app?
• Where is the lost & found at the festival?

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Getting Here & Getting Home

• How do I get to the festival?
• How do I get home from the festival?
• Parking
• Where are the entrances to the festival?
• What hotel and accommodation options are available?
• Camping at the Festival

Health, Safety & Security

• Health, Safety & Security

Kids at the Festival

• Austin Kiddie Limits
• Age and Kids Policy? Do children need tickets?
• I have a Platinum Kids Ticket. How will you verify my child's age?

Accessibility

• What ADA and Accessibility accommodations are available at ACL Festival?
• Getting There: ADA Parking and Entry
• Accessible Festival Entrances
• Where is the ADA Accessibility Center (Access Center) onsite?
• How do I gain access to the Accessible Viewing Areas?
• Wheelchair Accessibility & Other Powered Mobility Devices

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Welcome to VIP

• VIP Welcome Guide
• VIP Viewing
• VIP Dining & Drinks
• VIP Map

Welcome to GA+

• GA+ Welcome Guide
• GA+ Lounge
• GA+ Map

Contacting Us

• How do I contact the festival?
• Be Part of ACL Festival
• I'm a band/artist. How can I play the festival?