Lineup & Schedule
Allowed & Prohibited Items
Tickets
- When do tickets ship?
- Ticket and Wristband Policy
- Where is the Box Office? And what are the hours?
- Is there an official place to buy/re-sell tickets?
- What is layaway? Can I purchase a ticket on layaway?
- Will single-day tickets be available?
General Info
- Can I check my chair at the festival?
- Are there portable chargers available to rent at the festival?
- Does the festival have merchandise? Clothing for sale?
- Where is the festival located?
- Can I leave and re-enter on the same day?
- What are the dates & hours of ACL?
Getting Here & Getting Home
Health, Safety & Security
Kids at the Festival
Accessibility
- What ADA and Accessibility accommodations are available at ACL Festival?
- Accessible Festival Entrances
- How can I ask an accessibility or ADA question?
- Getting There: ADA Parking and Entry
- Where is the ADA Accessibility Center onsite?
- How do I gain access to the Accessible Viewing Areas?
Welcome to Platinum
- Platinum Welcome Guide
- Platinum Map
- I have a Platinum Kids Ticket. How will you verify my child's age?
- Where are the Platinum Downtown Shuttles Located?
- Where are the Platinum Entrances?
- Platinum Lounges Information